Training isn’t just important to any organization, it is vital.

Although there are many categories of training such as management training and or support staff training, employees with Project  and Office Management skills are an important asset to any organization.

But what does training and development,  mean to your organization?

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers in the current climate find development opportunities expensive.  Employees attending training sessions also miss out on work time which may delay the completion of projects.  However despite these potential drawbacks, training and development provides both the individual and organization as a whole with benefits that make the cost and time a worthwhile investment.  The return on investment from training and development of employees is really a no brainer.

So what are the benefits?

Improved employee performance – the employee who receives the necessary training is more able to perform in their job.  The training will give the employee a greater understanding of their responsibilities within their role, and in turn build their confidence.  This confidence will enhance their overall performance and this can only benefit the organization and stakeholders.  Employees who are competent and on top of changing rules, guidelines and regulations help your organization hold a position as a leader and strong advocate for their stakeholders.

Improved employee satisfaction and morale – the investment in training that an organization makes, tribal or federal, shows employees that they are valued.  The training creates a supportive workplace.  Employees may gain access to training they wouldn’t have otherwise known about or sought out themselves.  Employees who feel appreciated and challenged through training opportunities may feel more satisfaction toward their jobs.

Addressing weaknesses – Most employees will have some weaknesses in their workplace skills.  A training program allows you to strengthen those skills that each employee needs to improve.  A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks.  Providing the necessary training creates an overall knowledgeable staff with employees who can take over for one another as needed, work on teams or work independently without constant help and supervision from others.

Consistency – A robust training and development program ensures that employees have a consistent experience and background knowledge.  The consistency is particularly relevant for an organizations basic policies and procedures. All employees need to be aware of the expectations and procedures within the organization.  Increased efficiencies in processes results in positive, productive gain for the organization.

Increased productivity and adherence to quality standards – Productivity usually increases when an organization implements training courses.  Increased efficiency in processes will ensure project success which in turn will improve turnover rates.

Increased innovation in new strategies and products – Ongoing training and development of the workforce can encourage creativity.  New ideas can be formed and implemented as a direct result of training and development.

Reduced employee turnover – staff are more likely to feel valued if they are invested in and therefore, less likely to change employers.  Training and development is seen as an additional company benefit.  Recruitment costs therefore go down due to staff retention.

Enhances organization reputation and profile – Having a strong and successful training strategy helps to develop your employer brand and make your organization a prime consideration for graduates and mid-career changes.  Training also makes an organization more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills.  Training can be of any kind relevant to the work or responsibilities of the individual, and can be delivered by any appropriate method.

For example, it could include:

  • On-the-job learning
  • Mentoring schemes
  • In-house training
  • Individual study

Blended learning is becoming more and more popular and KIVA we has seen a definite increase in this method of training.  Blended Learning is the effective combination of online learning and classroom learning.  Many of our clients prefer their staff to learn on-site rather than attend off-site training programs – especially where it is often very impractical to attend off-site courses. On-site learning programs like the blended learning approach, allow KIVA to train more people working across a larger footprint than just the one tribal or government program. This makes it much more cost-effective and allows for greater process consistency.

The importance of training your employees – both new and experienced – cannot be overemphasized.